Service & Warranty

Our Warranty

• Free of charge repair service for hardware within 7 days after receiving our product
• If repair is not possible quick replacement of the product with a new one

Our Service

• We deliver most of our products within 2 - 7 working days. Please check the current delivery time in the product details.
• If chosen item is out of stock the maximum delivery time is usually 4 - 6 weeks.
• Each of our products includes a manual with detailed exploitation instructions.
• We actively assist costumers in the initial stage of using our products.
• If products value exceeds 40.000 US-Dollar H Bank offers a free set going and free onsite testing.
• We guarantee repair of our products within 14 working days.
• In cases if during exploitation the storages were accidentally passivated we will assist reactivating these products.
• We guarantee technical support by phone or email within 1 - 2 office days.

Conditions

• H Bank Technology Inc. provides warranty and service only to organizations and companies.
• H Bank Warranty cannot be applied
  • o mechanically damaged products.
  • to products for which during exploitation the initial storage capacity was decreased below their after manufacturing value given in the manual.
  • to products with passivated storage alloy.